Pauline Lau
Mandarin Translator
Biography
I have worked in media, and sales and marketing for over 20 years in Hong Kong. My passion lies in genuine communication, not just talking to customers but truly listening to them with full attention. The environment is always changing, situations differ, and new challenges constantly arise. I believe that understanding people is the key to solving problems and building lasting trust.
As a mum of two teenagers, I am grateful that they enjoy chatting with me. They have trained me, in their own way, to listen attentively, a skill that helps me build lasting relationships with customers.
In 2022, my family and I moved to the UK. Since moving to the UK, I have focused on finding a business that allows me to connect directly with people. I am particularly drawn to the property industry, where understanding clients’ needs and building trust are essential. I enjoy being the bridge between customers and service providers, helping clients find the right solutions, creating positive experiences, and supporting families in finding their dream home.
我在香港從事媒體以及銷售和市場營銷工作已超過二十年。我熱衷於真誠的溝通,不僅僅是與客戶交談,而是全心全意地傾聽他們。環境總是在變化,情況各異,新的挑戰不斷出現。我相信,理解人是解決問題和建立持久信任的關鍵。
作為兩個青少年的母親,我很感激他們喜歡與我聊天。他們以自己的方式訓練我專心傾聽,這項技能幫助我與客戶建立長久的關係。
2022年,我與家人搬到了英國。自搬到英國以來,我專注於尋找能直接與人互動的事業機會。我特別對房地產行業感興趣,因為在這個行業中,理解客戶需求和建立信任至關重要。我喜歡成為客戶與服務提供者之間的橋樑,幫助客戶找到合適的解決方案,創造良好愉快的體驗,並協助家庭尋找理想的家。
As a mum of two teenagers, I am grateful that they enjoy chatting with me. They have trained me, in their own way, to listen attentively, a skill that helps me build lasting relationships with customers.
In 2022, my family and I moved to the UK. Since moving to the UK, I have focused on finding a business that allows me to connect directly with people. I am particularly drawn to the property industry, where understanding clients’ needs and building trust are essential. I enjoy being the bridge between customers and service providers, helping clients find the right solutions, creating positive experiences, and supporting families in finding their dream home.
我在香港從事媒體以及銷售和市場營銷工作已超過二十年。我熱衷於真誠的溝通,不僅僅是與客戶交談,而是全心全意地傾聽他們。環境總是在變化,情況各異,新的挑戰不斷出現。我相信,理解人是解決問題和建立持久信任的關鍵。
作為兩個青少年的母親,我很感激他們喜歡與我聊天。他們以自己的方式訓練我專心傾聽,這項技能幫助我與客戶建立長久的關係。
2022年,我與家人搬到了英國。自搬到英國以來,我專注於尋找能直接與人互動的事業機會。我特別對房地產行業感興趣,因為在這個行業中,理解客戶需求和建立信任至關重要。我喜歡成為客戶與服務提供者之間的橋樑,幫助客戶找到合適的解決方案,創造良好愉快的體驗,並協助家庭尋找理想的家。